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MANAGED IT SERVICES

Virtual Desktop Infrastructure (VDI) Services

15+ years of enterprise VDI experience across Citrix, Horizon, AVD, and Omnissa

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Hard Down? Users blocked? Systems unavailable? No time for guesswork? 

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VDI Services:
Everything but the platform 

Virtual Desktop Infrastructure (VDI) centralizes desktop environments on servers and delivers them to users over a network — giving IT teams control over security, performance, and management at scale, regardless of where users are or what device they're on. Anunta designs, migrates, and manages those environments — built on proven platforms, with complete Day 2 support — for North American enterprises and partners, with a delivery model refined over thousands of global deployments.

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VDI from Tip to Tail

Service scope & engagement model

Anunta delivers VDI engagements across the full IT operations lifecycle, structured to reduce complexity and improve long-term performance.

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Environment Diagnostic

Health Check

Full technical audit of latency, architecture, cost alignment, and UX

Learn about our Audit Process
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Platform Transitions & Re-Platforming

Migration

Secure migrations across Citrix, Horizon, AVD, and hybrid environments 

Plan for Change
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Persona-Based Architecture

Day 0: Design

Role-based image strategy, policy modeling, and infrastructure planning 

Build a Plan
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Secure Deployment & Go-Live

Day 1: Implementation

Endpoint rollout, access control, application delivery, and change control 

Plan into Action
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Ongoing Performance & Support

Day 2: Operations

Monitoring, patching, SLA reporting, and user experience optimization 

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A Proven Outcome
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Leading US Retailer — Large-Scale VDI Migration

A major Midwestern retail chain needed to transition 2,000 users from Horizon on IBM to Horizon on Google Cloud VMware Engine (GCVE) — fast. With a hard deadline driven by an expiring MSP contract, there was no room for delay. 

Anunta delivered:

  • 2,000 users migrated to GCVE on schedule
  • 37 applications deployed, including security-critical tooling
  • Improved scalability through Instant Clone architecture
  • Cost savings through a more efficient cloud-based VDI infrastructure
  • Ongoing Day 2 support with a seamless handover to the client's new MSP
Dive In

Not sure if VDI or DaaS is the right fit? You’re not alone. 

Many organizations use the terms interchangeably — but they reflect different delivery models. VDI typically offers more control, while DaaS simplifies management through hosted infrastructure. Anunta supports both. 

We help IT teams: 

Migrate from on-prem VDI to DaaS 
Integrate cloud-hosted desktops into hybrid environments 
Choose the right model based on compliance, operations, and cost strategy 
Learn more

Frequently asked questions about VDI

What is VDI and how does it work?

 Virtual Desktop Infrastructure (VDI) is a technology that hosts desktop environments on centralized servers and delivers them to users over a network. Instead of running applications and storing data locally on a physical device, users connect to a virtual machine that lives in a data center or cloud. This gives IT teams centralized control over security, updates, and performance — while users get a consistent experience from any device or location. 

What are the most common reasons enterprises adopt VDI?

 The most frequent drivers are supporting a distributed or remote workforce, improving security by keeping data off endpoints, simplifying IT management at scale, and enabling faster onboarding and offboarding. VDI is also commonly adopted when organizations need to support regulated workloads — such as healthcare or financial services — where data residency and access controls are critical. 

What are the biggest risks in a VDI deployment — and how do you avoid them?

 The most common failure points are poor infrastructure sizing, inadequate user persona planning, and underestimating the complexity of application delivery. Organizations that treat VDI as a lift-and-shift of their existing desktop environment often end up with a slower, more expensive version of what they had before. Avoiding these pitfalls requires upfront assessment, role-based image design, and a partner who takes accountability for performance — not just deployment. 

Can you support Citrix, Horizon, and AVD in the same environment?

Yes. We manage multi-platform and hybrid VDI deployments, including transitions between them.

Do you support non-Windows endpoints (e.g., IGEL, Linux)?

We integrate with thin clients, zero clients, and mixed endpoint environments using Intune, ControlUp, and platform-native tools.

How do you handle identity and access controls?

We integrate Active Directory, Azure AD, MFA, SSO, and Conditional Access policies as part of implementation.

What’s included in Day 2 support?

Monitoring, patch management, SLA reporting, ticketing, capacity planning, and monthly user experience scorecards.

How do you engage with our internal IT team?

We work alongside your team or partner — augmenting capabilities, not replacing them. Co-managed models are fully supported.

Build a VDI environment that holds up under pressure 

Learn how Anunta can improve performance, reduce complexity, and stabilize your VDI environment — from first design to long-term support. 

Download the Brief
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