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MANAGED IT SERVICES

Desktop as a Service (DaaS) Enablement Services

Recognized in the Gartner Magic Quadrant for three consecutive years.

 Migration, optimization, and long-term operations for cloud-hosted desktops. Intelligence built in, not bolted on. 

Hard Down? Users blocked? Systems unavailable? No time for guesswork? 

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DaaS services for secure, scalable cloud desktops 

Desktop as a Service (DaaS) is a cloud-based model that delivers virtual desktops over the internet, with infrastructure hosted and managed by a service provider rather than on-premises. Anunta helps IT teams make that move with confidence. We deliver full-lifecycle support for enterprise and packaged DaaS environments, including diagnostics, migration, implementation, and Day 2 operations.

With agreements with reliable and notable vendors, we can build a bundle that includes licensing, infrastructure, and Day 2 support.  With ongoing system, end-user, and device monitoring, informed by AI-driven operational intelligence built into our delivery model, we operate as your services partner, bringing clarity, speed, and compliance to cloud desktop delivery. 

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Full Lifecycle DaaS Management

Service scope & engagement model

Anunta delivers VDI engagements across the full IT operations lifecycle, structured to reduce complexity and improve long-term performance.

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Environment Diagnostic

Health Check

Performance baselining, compliance checks, and architectural risk mapping 

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Secure Cloud Transition

Migration

Platform re-platforming and user workload migration with minimal disruption

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Policy-aligned Architecture

Day 0: Design

Persona modeling, image strategy, and cloud cost alignment 

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Deployment & Onboarding

Day 1: Implementation

Access control, endpoint integration, and secure go-live 

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Ongoing Support & Optimization

Day 2: Operations

SLA-driven support, telemetry, performance tuning via CloudOptimal and AI Fabric


Proven outcomes 

We apply our global delivery experience to solve local challenges with measurable results. 

Maxident Software

Achieved 99.98% application availability and 99% uptime by transitioning to a standardized, secure DaaS environment—reducing desktop management effort by 60%.

Global BPO Firm

Migrated 2,500+ desktops to a hybrid DaaS environment, reducing IT support tickets by 35% and achieving 99.9% uptime. 

Private Equity Firm

Migrated 2,000+ global users to a compliant cloud-hosted VDI platform with Day 2 automation. 

Ransomware Resilience for SMB

Hardened cloud desktops for a mid-sized business with ransomware countermeasures, achieving zero security incidents post-deployment. 


Compliance and trust

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HIPAA, SOC 2, ISO 27001-Aligned Delivery

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Platform-level certifications

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Local compliance support models

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Analyst recognition


Frequently asked questions about DaaS

What is Desktop as a Service (DaaS) and how does it work?

Desktop as a Service (DaaS) is a cloud-based model that delivers virtual desktops to users over the internet. Instead of running applications and storing data on a local device, users connect to a desktop environment hosted in the cloud by a service provider. IT teams manage policies, security, and access centrally, while the underlying infrastructure — compute, storage, and networking — is handled by the cloud platform. This eliminates the need to own and operate on-premises VDI infrastructure while still giving users a consistent, secure desktop experience from any device. 

What's the difference between DaaS and VDI?

Both deliver virtual desktops to end users, but the key difference is ownership and operational responsibility. VDI runs on infrastructure your organization owns or controls — typically on-premises or in a private cloud — giving you more control but also more operational overhead. DaaS shifts that infrastructure to a cloud provider on a subscription basis, reducing upfront investment and simplifying management. The right choice depends on your compliance requirements, existing infrastructure investments, and how much operational control your IT team needs to maintain. 

How does DaaS support compliance in regulated industries?

A well-architected DaaS environment can support compliance with frameworks like HIPAA, SOC 2, and ISO 27001 by centralizing data in the cloud rather than on endpoints, enforcing access controls and audit logging, and enabling consistent policy application across all users. The key is ensuring your DaaS provider and managed services partner understand your specific regulatory requirements and can align the architecture, monitoring, and reporting to meet them. 

Do you provide fully hosted DaaS?

We don’t own infrastructure, but we manage all service aspects of DaaS across cloud-hosted platforms like AVD, WorkSpaces, and DesktopReady.

What’s the difference between Enterprise DaaS and Packaged DaaS?

Enterprise DaaS is custom-architected and cloud-hosted. Packaged DaaS (via DesktopReady) is standardized, policy-driven, and fast to deploy.

How do you manage DaaS performance and costs?

 DaaS performance and cost management is handled through CloudOptimal, Anunta's proprietary cloud operations platform, with operational intelligence provided by AI Fabric — a multi-agent reasoning layer that continuously learns from your environment, correlates signals across endpoints and virtual desktops, and determines when to act and when to escalate. Together they deliver real-time telemetry, user experience scoring, and cost-to-performance alignment — so your team gets proactive visibility rather than reactive tickets. 

Can you integrate with our identity and security tooling?

Yes. We integrate with Azure AD, SSO, Conditional Access, MDM, and endpoint security policies.

Do you resell licensing or cloud services?

No. We are a services-only organization. We work with your existing agreements and preferred cloud provider.

What powers the intelligence behind your Day 2 operations?

Day 2 delivery runs on two proprietary platforms — CloudOptimal for cloud cost and performance management, and AI Fabric, an operational intelligence layer that continuously learns how your environment behaves, correlates signals across endpoints and virtual desktops, and surfaces the right actions with the right context. It's not a dashboard or an add-on. It's built into how we operate. 

Still managing desktops the hard way?

Let’s talk about modernizing endpoint management without complexity or cost creep. 

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