Support: 24/7, Every Severity.
Coverage across every ticket severity, P1 through P4, with support that starts above a typical help desk tier.
MANAGED DESKTOP AS A SERVICE
Daas: Complete Desktop
Everything but the DaaS platform
An upgrade to Packaged DaaS: support, monitoring, platform delivery, and cost, run by one accountable team.
Nobody Owns the Whole Picture, Until Now
Support, monitoring, and cost management for a virtual desktop environment often live with three different vendors, and nobody owns the whole picture. Complete Desktop puts all of it under one team and one contract. You keep the platform you already run, AVD or Omnissa, in single-session or multi-session delivery, so nothing about your current setup has to change to get here.
Sound familiar? Complete Desktop is an upgrade from our Packaged DaaS program. It's everything organizations have already found useful in real customer environments and more.
Complete Desktop, End to End
What's included in Complete Desktop:
Platform & Delivery: Your Platform, Your Call.
AVD or Omnissa, single-session or multi-session, no lock-in.
Operations & Monitoring: Powered by EuVantage.
Smart monitoring, incident resolution, patch management, and digital employee experience.
Cost & Usage Management: Powered by CloudOptimal.
Real-time visibility into cloud usage and cost, so nothing shows up as a surprise.
Compliance & Trust: Built In, Not Bolted On.
ISO, SOC 2, HIPAA, and PCI DSS certifications already in place.
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A PROVEN OUTCOME
Maxident Software: 99.98% Application Availability, 99% Uptime
Maxident Software needed a standardized, secure desktop environment it could rely on without building out its own VDI expertise. Running on Anunta's Packaged DaaS, the foundation Complete Desktop upgrades, the environment delivered:
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- 99.98% application availability
- 99% uptime
- A standardized, secure DaaS environment requiring no in-house VDI specialization
Weighing self-managed against managed DaaS?
If you're still weighing self-managed against managed DaaS, "Self-Managed or Managed DaaS: A Buyer's Guide to the Tradeoffs" lays out the real case for both sides, the good, the bad, and the ugly of each, backed by research on why large IT projects actually stall.
Frequently asked questions about DaaS
What is Complete Desktop?
Complete Desktop is Anunta's fully managed virtual desktop service. One team is accountable for support, monitoring, platform delivery, and cost, instead of those living with separate vendors.
What platforms does Complete Desktop support?
Complete Desktop runs on AVD or Omnissa, whichever you already run, in single-session or multi-session delivery.
Is there a minimum size to qualify for Complete Desktop, our managed DaaS option?
Complete Desktop has a 50-desktop minimum. Organizations that are fully remote may qualify at a lower employee count than a hybrid or in-office organization of the same size, since more of the workforce needs a managed desktop.
How is Complete Desktop different from Enterprise DaaS?
Complete Desktop is the standardized, faster-to-deploy option, built for organizations without a large dedicated VDI team. Enterprise DaaS fits larger, more customized, hybrid or multi-cloud requirements.
What’s the difference between Enterprise DaaS and Packaged DaaS?
Enterprise DaaS is custom-architected and cloud-hosted. Packaged DaaS (via DesktopReady) is standardized, policy-driven, and fast to deploy.
What's included in support?
Support includes 24/7 coverage across every ticket severity, P1 through P4, support that starts above a typical help desk tier, and a real phone line, not just a ticket queue.
What certifications does Complete Desktop maintain?
Complete Desktop maintains ISO/IEC 20000-1, ISO/IEC 27001, ISO/IEC 27701, SOC 2, HIPAA, and PCI DSS certifications.
How do you engage with Anunta’s internal IT team for Complete Desktop?
Complete Desktop reduces the day-to-day operational load without asking you to give up visibility or control. Your team stays informed through regular reporting and stays in charge of the decisions that matter.
Build a virtual desktop environment that runs itself
See how Complete Desktop can cover support, monitoring, and cost for your environment, end to end.