24/7 Support
Coverage across every ticket severity, P1 through P4, with support that starts above a typical help desk tier.
MANAGED DESKTOP AS A SERVICE
Packaged DaaS
Support, monitoring, platform delivery, and cost, run by one accountable team.
Fully off the shelf managed DaaS
Packaged DaaS is not a virtual desktop platform you build from scratch. It's a secure, pre-configured cloud desktop environment, ready to deploy on the public cloud in days, not months. Every environment runs on Anunta's compliance stack, ISO 20000-1, ISO 27001, ISO 27701, SOC 2, HIPAA, and PCI DSS, so security and compliance come built in rather than bolted on later.
Anunta handles the heavy lifting of standing it up and keeping it running, so your IT team spends less time on maintenance and more time on the work only they can do.
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A COMPLETE END-TO-END DAAS SOLUTION
What's included in Packaged DaaS
Simple, Scalable, Dynamic Offering
Scale and modify your environment dynamically with self-service options.
Operations & Monitoring
Smart monitoring, incident resolution, patch management, and digital employee experience.
Cost & Usage Management
Real-time visibility into cloud usage and cost, so nothing shows up as a surprise.
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Compliance & Trust
ISO, SOC 2, HIPAA, and PCI DSS certifications already in place.
Zero IT Burden
Eliminate downtime and need for specialized IT intervention.
.png "Complete Desktop - Service Diagram (2)")
A PROVEN OUTCOME
Maxident Software: 99.98% Application Availability, 99% Uptime
Maxident Software needed a standardized, secure desktop environment it could rely on without building out its own VDI expertise. Running on Anunta's Packaged DaaS, the foundation Complete Desktop upgrades, the environment delivered:
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- 99.98% application availability
- 99% uptime
- A standardized, secure DaaS environment requiring no in-house VDI specialization
Weighing self-managed against managed DaaS?
If you're still weighing self-managed against managed DaaS, "Self-Managed or Managed DaaS: A Buyer's Guide to the Tradeoffs" lays out the real case for both sides, the good, the bad, and the ugly of each, backed by research on why large IT projects actually stall.
Frequently asked questions about DaaS
What is Packaged DaaS?
Packaged DaaS is Anunta's fully managed virtual desktop service. One team is accountable for support, monitoring, platform delivery, and cost, instead of those living with separate vendors.
Is there a minimum size to qualify for Packaged DaaS, our managed DaaS option?
Packaged DaaS has a 50-desktop minimum. Organizations that are fully remote may qualify at a lower employee count than a hybrid or in-office organization of the same size, since more of the workforce needs a managed desktop.
How is Packaged DaaS different from Enterprise DaaS?
Packaged DaaS is the standardized, faster-to-deploy option, built for organizations without a large dedicated VDI team. Enterprise DaaS fits larger, more customized, hybrid or multi-cloud requirements.
What’s the difference between Enterprise DaaS and Packaged DaaS?
Enterprise DaaS is custom-architected and cloud-hosted. Packaged DaaS (via DesktopReady) is standardized, policy-driven, and fast to deploy.
What's included in support?
Support includes 24/7 coverage across every ticket severity, P1 through P4, support that starts above a typical help desk tier, and a real phone line, not just a ticket queue.
What certifications does Packaged DaaS maintain?
Packaged DaaS maintains ISO/IEC 20000-1, ISO/IEC 27001, ISO/IEC 27701, SOC 2, HIPAA, and PCI DSS certifications.
How do you engage with Anunta’s internal IT team for Packaged DaaS?
Packaged DaaS reduces the day-to-day operational load without asking you to give up visibility or control. Your team stays informed through regular reporting and stays in charge of the decisions that matter.
Build a virtual desktop environment that runs itself
See how Packaged DaaS can cover support, monitoring, and cost for your environment, end to end.